# Help / Off-topic

**URL:** https://discuss.dev.twitch.com/c/help-web/8.md

[Latest](https://discuss.dev.twitch.com/latest.md) · [Categories](https://discuss.dev.twitch.com/categories.md)

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## [About the Help / Off-topic category](https://discuss.dev.twitch.com/t/about-the-help-off-topic-category/1266)

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**Author:** [@Fugiman](https://discuss.dev.twitch.com/u/Fugiman)\
**Replies:** 0

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Feature requests for Twitch should be added to UserVoice Request help with Twitch issues on our support site Requests for advice should be done on reddit.com/r/twitch This forum category is “read only”; a place to mov…

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## [Embeding stream does not work](https://discuss.dev.twitch.com/t/embeding-stream-does-not-work/8453)

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**Author:** [@XeWoN](https://discuss.dev.twitch.com/u/XeWoN)\
**Replies:** 4\
**Last updated:** [December 8, 2016, 1:41am UTC](https://discuss.dev.twitch.com/t/embeding-stream-does-not-work/8453 "2016-12-08T01:41:53Z")

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I am having issue with embedding streams, when I embed them using the docs on GitHub it won’t assign a source to the video tag on the embed. When it does load a source it encodes the colon and results in the player g…

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## [Can I still get a monthly 'Share' if I bought 6-month subscription?](https://discuss.dev.twitch.com/t/can-i-still-get-a-monthly-share-if-i-bought-6-month-subscription/8410)

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**Author:** [@hal0dude7](https://discuss.dev.twitch.com/u/hal0dude7)\
**Replies:** 1\
**Last updated:** [December 7, 2016, 5:01pm UTC](https://discuss.dev.twitch.com/t/can-i-still-get-a-monthly-share-if-i-bought-6-month-subscription/8410 "2016-12-07T17:01:35Z")

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I don't really know where to ask this so hopefully I can be redirected here, I recently subscribed to two channels with a 6-month sub and realized I don't really get the 6-month loyalty badge nor does it seem like I'll b…

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## [\- Constant buffering](https://discuss.dev.twitch.com/t/constant-buffering/8436)

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**Author:** [@jaguar](https://discuss.dev.twitch.com/u/jaguar)\
**Replies:** 2\
**Last updated:** [December 7, 2016, 5:29am UTC](https://discuss.dev.twitch.com/t/constant-buffering/8436 "2016-12-07T05:29:56Z")

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Is not an ISP ussue, I can watch any vod fine, or any other streaming site, but live channels buffer every 2 seconds, its been like that for a long time. :disappointed\_relieved:

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## [In need of help to create a Chrome Extension](https://discuss.dev.twitch.com/t/in-need-of-help-to-create-a-chrome-extension/8416)

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**Author:** [@AtomicSunset](https://discuss.dev.twitch.com/u/AtomicSunset)\
**Replies:** 0\
**Last updated:** [December 5, 2016, 2:15pm UTC](https://discuss.dev.twitch.com/t/in-need-of-help-to-create-a-chrome-extension/8416 "2016-12-05T14:15:39Z")

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I'd like to create/have a Chrome extension for my stream but i know nothing about programming and code in general... Are there any online ressources that i could use to do it by myself if possible ? What i would need it…

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## [Developer Application Name](https://discuss.dev.twitch.com/t/developer-application-name/8404)

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**Author:** [@HerrAusragend](https://discuss.dev.twitch.com/u/HerrAusragend)\
**Replies:** 1\
**Last updated:** [December 4, 2016, 8:19pm UTC](https://discuss.dev.twitch.com/t/developer-application-name/8404 "2016-12-04T20:19:50Z")

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Hey, I am currently developing a new application called "TwitchLink". Are there any difficulties when using the word "Twitch" in the application name? I could not get that mich information from the developer terms of u…

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## [Twitch podcast function?](https://discuss.dev.twitch.com/t/twitch-podcast-function/8397)

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**Author:** [@Conejo](https://discuss.dev.twitch.com/u/Conejo)\
**Replies:** 1\
**Last updated:** [December 4, 2016, 12:02am UTC](https://discuss.dev.twitch.com/t/twitch-podcast-function/8397 "2016-12-04T00:02:26Z")

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Anytime i watch a gaming talk show, or just a streamer I like, sometimes I find myself not watching the stream at all, just listening to it, whenever im doing laundry, cooking and so on. I suggest a kind of "podcast" fun…

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## [Xbox One - Twitch Viewer Notification](https://discuss.dev.twitch.com/t/xbox-one-twitch-viewer-notification/8309)

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**Author:** [@Pedro\_Bertuol\_de\_Mel](https://discuss.dev.twitch.com/u/Pedro_Bertuol_de_Mel)\
**Replies:** 1\
**Last updated:** [December 2, 2016, 3:26pm UTC](https://discuss.dev.twitch.com/t/xbox-one-twitch-viewer-notification/8309 "2016-12-02T15:26:05Z")

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I just started streaming with my Xbox One and I found very hard to play with the black bar covering most of the dialogue. I hope you guys get on this fast and try to make it at least usable. Thank you.

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## [Problems streaming from Xbox ONE app Twitch](https://discuss.dev.twitch.com/t/problems-streaming-from-xbox-one-app-twitch/8338)

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**Author:** [@David\_Delgado](https://discuss.dev.twitch.com/u/David_Delgado)\
**Replies:** 1\
**Last updated:** [December 2, 2016, 3:25pm UTC](https://discuss.dev.twitch.com/t/problems-streaming-from-xbox-one-app-twitch/8338 "2016-12-02T15:25:46Z")

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Hello to all, I am trying to streaming from the console, and no matter the bitrate i choose, it always lagging at the live stream, audio and video. I do the speed test on the Xbox itself, and it show me that i have 5…

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## [!join command for an IRC bot](https://discuss.dev.twitch.com/t/join-command-for-an-irc-bot/8296)

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**Author:** [@Wyatt\_Gibbs](https://discuss.dev.twitch.com/u/Wyatt_Gibbs)\
**Replies:** 3\
**Last updated:** [December 1, 2016, 10:26am UTC](https://discuss.dev.twitch.com/t/join-command-for-an-irc-bot/8296 "2016-12-01T10:26:38Z")

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Hey guys I was wanting to to have a bot Idle in its chat and on an !join it sees the $nick for that user and joins there channel automatically if this has been done before just point me in the direction I also was wantin…

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## [Suppress some streamer](https://discuss.dev.twitch.com/t/suppress-some-streamer/8208)

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**Author:** [@gordo](https://discuss.dev.twitch.com/u/gordo)\
**Replies:** 1\
**Last updated:** [November 21, 2016, 3:33pm UTC](https://discuss.dev.twitch.com/t/suppress-some-streamer/8208 "2016-11-21T15:33:57Z")

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I'm looking for a feature to suppress some streamer I don't like. So when I look in the overview, I want to suppress them (ignore list or something like that.) Is there a planned feature like that?

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## [Please Help. Can't chat with certain streamers](https://discuss.dev.twitch.com/t/please-help-cant-chat-with-certain-streamers/8206)

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**Author:** [@Alpha\_Gaming](https://discuss.dev.twitch.com/u/Alpha_Gaming)\
**Replies:** 1\
**Last updated:** [November 21, 2016, 9:30am UTC](https://discuss.dev.twitch.com/t/please-help-cant-chat-with-certain-streamers/8206 "2016-11-21T09:30:32Z")

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Quite frankly I've been searching for days to find an answer but can't. I'm using PS4 twitch app to watch streams and a few times I've followed someone on PC I can't chat with them through the PS4 twitch app. Most stream…

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## [Extension - Add button to chat container](https://discuss.dev.twitch.com/t/extension-add-button-to-chat-container/8155)

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**Author:** [@piotr2114](https://discuss.dev.twitch.com/u/piotr2114)\
**Replies:** 1\
**Last updated:** [November 16, 2016, 4:30pm UTC](https://discuss.dev.twitch.com/t/extension-add-button-to-chat-container/8155 "2016-11-16T16:30:19Z")

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Hi im creating an extension to chrome and i have a little problem. Im want to add button that sends text to textarea. var c = document.createElement('c'); c.type = 'button'; c.className = 'button button--icon-only fl…

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## [Help enabling Full Screen button on embedded (iframe) stream](https://discuss.dev.twitch.com/t/help-enabling-full-screen-button-on-embedded-iframe-stream/8113)

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**Author:** [@sonnyonfire](https://discuss.dev.twitch.com/u/sonnyonfire)\
**Replies:** 4\
**Last updated:** [November 15, 2016, 11:26pm UTC](https://discuss.dev.twitch.com/t/help-enabling-full-screen-button-on-embedded-iframe-stream/8113 "2016-11-15T23:26:53Z")

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I'm having an issue getting a stream to go full screen on my site. I'm hosting a private page at sclisi.com/db and the embedded Twitch frame has the Full Screen button disabled. I've tried adding allowfullscreen to the i…

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## [Embed/Call Most Popular User in \<Div\>](https://discuss.dev.twitch.com/t/embed-call-most-popular-user-in-div/8105)

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**Author:** [@Joseph\_Madding](https://discuss.dev.twitch.com/u/Joseph_Madding)\
**Replies:** 1\
**Last updated:** [November 14, 2016, 4:53pm UTC](https://discuss.dev.twitch.com/t/embed-call-most-popular-user-in-div/8105 "2016-11-14T16:53:11Z")

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Hey everyone, I'm looking to modify my website's streaming page to call up one channel to a "featured" box on the top of the page (my site), being the most popular live streamer of a list. I will add a simple masonry…

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## [Poor Bandwidth with Good Internet](https://discuss.dev.twitch.com/t/poor-bandwidth-with-good-internet/8102)

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**Author:** [@Freezy](https://discuss.dev.twitch.com/u/Freezy)\
**Replies:** 1\
**Last updated:** [November 14, 2016, 4:09pm UTC](https://discuss.dev.twitch.com/t/poor-bandwidth-with-good-internet/8102 "2016-11-14T16:09:13Z")

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Hello Everyone! I currently have Internet speeds of 250mbps download and 20 mbps upload and am using OBS to stream. Even with 20 mbps upload I cant stream over 1800 bitrate without dropping frames constantly. My PC f…

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## [Smart tv browser](https://discuss.dev.twitch.com/t/smart-tv-browser/8079)

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**Author:** [@kimbala2](https://discuss.dev.twitch.com/u/kimbala2)\
**Replies:** 1\
**Last updated:** [November 14, 2016, 4:03pm UTC](https://discuss.dev.twitch.com/t/smart-tv-browser/8079 "2016-11-14T16:03:31Z")

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hi, i used to watch twitch on both my lg smart tv via browser... but last days twitch does not work anymore on both tvs.... anything changed with twitch player?? thank you for the help.

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## [(Ios 7) Application twitch](https://discuss.dev.twitch.com/t/ios-7-application-twitch/8073)

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**Author:** [@mikehsfr](https://discuss.dev.twitch.com/u/mikehsfr)\
**Replies:** 1\
**Last updated:** [November 11, 2016, 7:24pm UTC](https://discuss.dev.twitch.com/t/ios-7-application-twitch/8073 "2016-11-11T19:24:02Z")

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Hello, i've ios 7 on my iphone 4 but it's impossible for me to download twitch apps i need this app so much , i need twitch apps version (previous 3.12) compatible for ios 7.0 plz.

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## [Need some help with music on stream](https://discuss.dev.twitch.com/t/need-some-help-with-music-on-stream/8063)

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**Author:** [@Joe\_Drew](https://discuss.dev.twitch.com/u/Joe_Drew)\
**Replies:** 1\
**Last updated:** [November 9, 2016, 2:49pm UTC](https://discuss.dev.twitch.com/t/need-some-help-with-music-on-stream/8063 "2016-11-09T14:49:42Z")

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Just finished up my 2nd stream ever today, and today I tried to play music during my stream. I use a turtle beach headset and stream from my Xbox one, and I just played music from my laptop from YouTube, I know it's not …

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## [Full screen Darkness Right Side](https://discuss.dev.twitch.com/t/full-screen-darkness-right-side/7988)

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**Author:** [@fat2slow](https://discuss.dev.twitch.com/u/fat2slow)\
**Replies:** 1\
**Last updated:** [November 1, 2016, 8:55pm UTC](https://discuss.dev.twitch.com/t/full-screen-darkness-right-side/7988 "2016-11-01T20:55:20Z")

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So recently I've been not using Full-screen anymore cause all it does right now is make the Player visible but the Right side of the screen is black and there is a large black border around the Twitch player it looks lik…

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## [Xbox one keyframe interval](https://discuss.dev.twitch.com/t/xbox-one-keyframe-interval/7934)

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**Author:** [@Erin\_Henderson-Marti](https://discuss.dev.twitch.com/u/Erin_Henderson-Marti)\
**Replies:** 1\
**Last updated:** [October 27, 2016, 2:57pm UTC](https://discuss.dev.twitch.com/t/xbox-one-keyframe-interval/7934 "2016-10-27T14:57:47Z")

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When I stream from xbox using the twitch app and I go to my dashboard then live in tells me I'm acceptable and that my keyframe needs to be set atb2 seconds and currently running from 4-6 seconds. Is there a fix for this…

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## [Do the HTML open graph images ("og:image") on VODs change over time?](https://discuss.dev.twitch.com/t/do-the-html-open-graph-images-og-image-on-vods-change-over-time/7902)

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**Author:** [@corgrath](https://discuss.dev.twitch.com/u/corgrath)\
**Replies:** 7\
**Last updated:** [October 26, 2016, 12:06am UTC](https://discuss.dev.twitch.com/t/do-the-html-open-graph-images-og-image-on-vods-change-over-time/7902 "2016-10-26T00:06:18Z")

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Hey all. I see that Twitch is using the Open Graph protocol in order to show a thumbnail of a video on websites, such as Facebook and Twitch, etc. However, I have noticed these URLs change over time. For example, I…

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## [Jigsaw puzzle bug](https://discuss.dev.twitch.com/t/jigsaw-puzzle-bug/7801)

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**Author:** [@cvele92](https://discuss.dev.twitch.com/u/cvele92)\
**Replies:** 1\
**Last updated:** [October 17, 2016, 3:26pm UTC](https://discuss.dev.twitch.com/t/jigsaw-puzzle-bug/7801 "2016-10-17T15:26:56Z")

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I've noticed yesterday that when you first load twitch.tv there is jigsaw puzzle image (like one of missing flash plugin) on top left corner. I've been having same bug for a couple of weeks now, and i wasn't able to fix …

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## [OBS twitch alert labels](https://discuss.dev.twitch.com/t/obs-twitch-alert-labels/7819)

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**Author:** [@jmanvengeance](https://discuss.dev.twitch.com/u/jmanvengeance)\
**Replies:** 1\
**Last updated:** [October 17, 2016, 3:21pm UTC](https://discuss.dev.twitch.com/t/obs-twitch-alert-labels/7819 "2016-10-17T15:21:30Z")

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sorry im here guys but i just came from the obs help fourms and they werent much help so now im here im using obs classic and trying to use stream labels but it will only allow me to add one text file at a time and anyti…

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## [Still the old Twitch website design?!](https://discuss.dev.twitch.com/t/still-the-old-twitch-website-design/7786)

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**Author:** [@iNevir](https://discuss.dev.twitch.com/u/iNevir)\
**Replies:** 1\
**Last updated:** [October 13, 2016, 2:30pm UTC](https://discuss.dev.twitch.com/t/still-the-old-twitch-website-design/7786 "2016-10-13T14:30:32Z")

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Hey there, A few days / weeks ago Twitch released A new design that shows Videos and stuff on top of the actual stream, right? I do still not have it and I was wondering if I might get some help here because the support …

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## [The Alignment of Twitch Banners](https://discuss.dev.twitch.com/t/the-alignment-of-twitch-banners/7728)

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**Author:** [@ZAPdDesigns](https://discuss.dev.twitch.com/u/ZAPdDesigns)\
**Replies:** 0\
**Last updated:** [October 7, 2016, 3:22am UTC](https://discuss.dev.twitch.com/t/the-alignment-of-twitch-banners/7728 "2016-10-07T03:22:56Z")

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I would like to suggest that, the alignment of the banners on Twitch seem to offset the information on the banner to the right, depending on the size of your screen. I think what would solve this issue is, in the CSS, to…

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## [120 Hz / 60 Hz HDMI output?!](https://discuss.dev.twitch.com/t/120-hz-60-hz-hdmi-output/7698)

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**Author:** [@Benjamin\_Schafer](https://discuss.dev.twitch.com/u/Benjamin_Schafer)\
**Replies:** 1\
**Last updated:** [October 6, 2016, 6:25pm UTC](https://discuss.dev.twitch.com/t/120-hz-60-hz-hdmi-output/7698 "2016-10-06T18:25:02Z")

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Hi, I bought a 2nd PC for my 2 PC setup. I installed Windows 10 but I have a BIG problem with Windows 10... 1. Monitor = 120 Hz 2. Monitor = 60 Hz When I play on Monitor 1 (120 Hz) while watching a twitch video on Monito…

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## [Help with Twitch Prime](https://discuss.dev.twitch.com/t/help-with-twitch-prime/7691)

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**Author:** [@Zdox](https://discuss.dev.twitch.com/u/Zdox)\
**Replies:** 1\
**Last updated:** [October 4, 2016, 12:42pm UTC](https://discuss.dev.twitch.com/t/help-with-twitch-prime/7691 "2016-10-04T12:42:07Z")

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I have Amazon Prime Membership but when i try to connect Twitch and Amazon banner says: "Oh no! We can’t enable Twitch Prime on your account. There was an error. Please try again in a moment." Can you help me with this p…

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## [Awkward New Layout Hotfix](https://discuss.dev.twitch.com/t/awkward-new-layout-hotfix/7671)

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**Author:** [@SirVown](https://discuss.dev.twitch.com/u/SirVown)\
**Replies:** 0\
**Last updated:** [October 3, 2016, 7:42am UTC](https://discuss.dev.twitch.com/t/awkward-new-layout-hotfix/7671 "2016-10-03T07:42:27Z")

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Something I noticed that requires a fix is the placement of the Follow button when hosting a stream through your own profile. I ran into the mistake now a few times where I accidentally unfollowed someone and had to go i…

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## [I can't delete a old account](https://discuss.dev.twitch.com/t/i-cant-delete-a-old-account/7659)

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**Author:** [@Hayate1129](https://discuss.dev.twitch.com/u/Hayate1129)\
**Replies:** 1\
**Last updated:** [October 2, 2016, 10:08am UTC](https://discuss.dev.twitch.com/t/i-cant-delete-a-old-account/7659 "2016-10-02T10:08:06Z")

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↑ This is my old twitch account. I wanna delete a this account. When I try to log in I will try to delete this account, has been requested to re-register the password. but I already removed this account e-mail add…

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