Bits purchased in error?

6greytails · 2024-01-09T23:55:37.007Z

I was using the audio only feature whilst watching a stream and put my phone it in my pocket to continue listening. As the screen has to remain on for listen mode, while in my pocket, somehow the necessary buttons were hit to complete a $50 transaction for Bits and it went through before I even saw a confirmation after pulling my phone back out. It was in my pocket for hardly a minute.

Can I refund bits purchased by mistake (Like in my example) if they had not been donated?

BarryCarlyon · 2024-01-09T23:57:24.419Z

This forum cannot help wifh bits purchases and the post you replied to is not relevant to your issue

Forst assistance with this please contact twitch support

https://help.twitch.tv/

BarryCarlyon · 2024-01-09T23:57:27.212Z

system · 2024-02-08T23:58:16.635Z

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