# Boxart links not working anymore **URL:** \ **Category:** API\ **Created:** [June 7, 2023, 2:09am UTC](https://discuss.dev.twitch.com/t/boxart-links-not-working-anymore/45992 "2023-06-07T02:09:08Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![mkdr](https://d3ovvz0v2ajtpu.cloudfront.net/user_avatar/discuss.dev.twitch.com/mkdr/32/7329_2.png) [@mkdr](https://discuss.dev.twitch.com/u/mkdr)\ **Post date:** [June 7, 2023, 2:09am UTC](https://discuss.dev.twitch.com/t/boxart-links-not-working-anymore/45992/1 "2023-06-07T02:09:08Z")
Api gave back box art in the format: “box\_art\_url”:“[https://static-cdn.jtvnw.net/ttv-boxart/515024-{width}x{height}.jpg](https://static-cdn.jtvnw.net/ttv-boxart/515024-%7Bwidth%7Dx%7Bheight%7D.jpg)” but using arbitrary width and height, for example: ![](https://d2opxh93rbxzdn.cloudfront.net/original/3X/f/e/feadb8e583b5747b25c21144c3cbea1518e4fcfb.jpeg) doesnt work anymore since some hours. why was this changed? are there no arbitrary width and height allowed anymore? if so, what values are valid? Edit: It seems the links are working again, a few hours ago I got a 404 error for ALL boxart links (example above). Does this have something to do with this announcement: > [@Legacy badges endpoint shutdown details and timeline - June 2023](https://discuss.dev.twitch.com/t/legacy-badges-endpoint-shutdown-details-and-timeline-june-2023/44621/4): > > Adding a comment in case the in-line update at the top of the post goes unnoticed. The phased shutdown schedule has been revised. The post has been updated to reflect a start date of May 18 and a permanent shutdown on June 8. Did you accidentally shut down other API parts too without annoucing? ---
**Author:** ![BarryCarlyon](https://d3ovvz0v2ajtpu.cloudfront.net/user_avatar/discuss.dev.twitch.com/barrycarlyon/32/253_2.png) [@BarryCarlyon](https://discuss.dev.twitch.com/u/BarryCarlyon)\ **Post date:** [June 7, 2023, 11:08am UTC](https://discuss.dev.twitch.com/t/boxart-links-not-working-anymore/45992/2 "2023-06-07T11:08:06Z")
![image](https://d2opxh93rbxzdn.cloudfront.net/original/3X/5/9/59dded6baf78441c89414b68dcebafddb950f808.png) Seems fine here? `https://static-cdn.jtvnw.net/ttv-boxart/515024-1920x1080.jpg` ![](https://d2opxh93rbxzdn.cloudfront.net/original/3X/b/1/b1c2df3bd5bbfc2b3c61cc7b92b1c7cdfeb72bfd.jpeg) Is working Seems there may have been a temporary issue - [Game box art not being pulled from IGDB onto twitch - #2 by Xemdo](https://discuss.dev.twitch.com/t/game-box-art-not-being-pulled-from-igdb-onto-twitch/45991/2) ---
**Author:** ![mkdr](https://d3ovvz0v2ajtpu.cloudfront.net/user_avatar/discuss.dev.twitch.com/mkdr/32/7329_2.png) [@mkdr](https://discuss.dev.twitch.com/u/mkdr)\ **Post date:** [June 7, 2023, 11:29am UTC](https://discuss.dev.twitch.com/t/boxart-links-not-working-anymore/45992/3 "2023-06-07T11:29:39Z")
I edited my post. The box art links are working now again. They were definitly NOT working about 10h ago, for several hours. Giving [https://static-cdn.jtvnw.net/ttv-static/404\_boxart.jpg](https://static-cdn.jtvnw.net/ttv-static/404_boxart.jpg) errors. I noticed with my app that new box are links for games shown in my apps were not working anymore, I thought you changed the valid width and height maybe, but then I noticed ALL box are links gave a 404. Does this have something to do with the timing of [Legacy badges endpoint shutdown details and timeline - June 2023 - #4 by jbulava](https://discuss.dev.twitch.com/t/legacy-badges-endpoint-shutdown-details-and-timeline-june-2023/44621/4) ? Maybe you should investigate this. ---
**Author:** ![BarryCarlyon](https://d3ovvz0v2ajtpu.cloudfront.net/user_avatar/discuss.dev.twitch.com/barrycarlyon/32/253_2.png) [@BarryCarlyon](https://discuss.dev.twitch.com/u/BarryCarlyon)\ **Post date:** [June 7, 2023, 11:30am UTC](https://discuss.dev.twitch.com/t/boxart-links-not-working-anymore/45992/4 "2023-06-07T11:30:46Z")
> [@mkdr](#): > > Does this have something to do with the timing of [Legacy badges endpoint shutdown details and timeline - June 2023 - #4 by jbulava](https://discuss.dev.twitch.com/t/legacy-badges-endpoint-shutdown-details-and-timeline-june-2023/44621/4) ? No boxart is a totally different system > [@mkdr](#): > > I noticed with my app that new box are links for games shown in my apps were not working anymore, I thought you changed the valid width and height maybe, but then I noticed ALL box are links gave a 404. There doesn’t seem to be a current issue . What game are you trying to load box art of can you cite some examples? So I compared `https://static-cdn.jtvnw.net/ttv-boxart/515025-100x150.jpg` ![](https://d2opxh93rbxzdn.cloudfront.net/original/3X/f/9/f989fb8a05643bbfeb28267e3eab2081afb7293a.jpeg) `https://static-cdn.jtvnw.net/ttv-boxart/515025-1000x150.jpg` ![](https://d2opxh93rbxzdn.cloudfront.net/original/3X/b/f/bf39c6b2be21a10a5fc539efc0ab8d5271520458.jpeg) I cannot find an issue throwing arbitary width/heights in for overwatch ---
**Author:** ![mkdr](https://d3ovvz0v2ajtpu.cloudfront.net/user_avatar/discuss.dev.twitch.com/mkdr/32/7329_2.png) [@mkdr](https://discuss.dev.twitch.com/u/mkdr)\ **Post date:** [June 7, 2023, 11:32am UTC](https://discuss.dev.twitch.com/t/boxart-links-not-working-anymore/45992/5 "2023-06-07T11:32:10Z")
Here is the log and proof from tonight, I went to bed about 10h ago and just woke up and noticed the box art links are working again. Update thread interrupted. Resetting background tasks Setting waiting bit: 0 = false Setting waiting bit: 1 = true Main update thread: interrupted @2 Main update thread: sleep 1000 First boot running game box data update: id=13050 Adding game boxes: [{“id”:“13050”,“name”:“Castlevania: Symphony of the Night”,“box\_art\_url”:“[https://static-cdn.jtvnw.net/ttv-boxart/13050\_IGDB-{width}x{height}.jpg",“igdb\_id”:"1128](https://static-cdn.jtvnw.net/ttv-boxart/13050_IGDB-%7Bwidth%7Dx%7Bheight%7D.jpg%22,%22igdb_id%22:%221128)”}] Adding game id/url: Castlevania: Symphony of the Night, 13050, [https://static-cdn.jtvnw.net/ttv-boxart/13050\_IGDB-136x190.jpg](https://static-cdn.jtvnw.net/ttv-boxart/13050_IGDB-136x190.jpg) Starting imagedownloader for game boxes Jun 07, 2023 3:17:49 AM twitwho.swingworkers.ImageDownloader lambda$doInBackground$0 SCHWERWIEGEND: null java.io.FileNotFoundException: [https://static-cdn.jtvnw.net/ttv-static/404\_boxart-136x190.jpg](https://static-cdn.jtvnw.net/ttv-static/404_boxart-136x190.jpg) FireThreadDoneEvent received: gameBoxesDownload, status: false at sun.net.www.protocol.http.HttpURLConnection.getInputStream0(HttpURLConnection.java:1910) at sun.net.www.protocol.http.HttpURLConnection.getInputStream(HttpURLConnection.java:1512) at sun.net.www.protocol.https.HttpsURLConnectionImpl.getInputStream(HttpsURLConnectionImpl.java:268) at twitwho.helpers.IOParser.downloadFileToImage(IOParser.java:1090) at twitwho.swingworkers.ImageDownloader.lambda$doInBackground$0(ImageDownloader.java:144) at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511) at java.util.concurrent.FutureTask.run(FutureTask.java:266) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624) at java.lang.Thread.run(Thread.java:750) All box art links were giving 404 about 10h ago. ---
**Author:** ![BarryCarlyon](https://d3ovvz0v2ajtpu.cloudfront.net/user_avatar/discuss.dev.twitch.com/barrycarlyon/32/253_2.png) [@BarryCarlyon](https://discuss.dev.twitch.com/u/BarryCarlyon)\ **Post date:** [June 7, 2023, 11:33am UTC](https://discuss.dev.twitch.com/t/boxart-links-not-working-anymore/45992/6 "2023-06-07T11:33:04Z")
> [@mkdr](#): > > Here is the log and proof from tonight, I went to bed about 10h ago and just woke up and noticed the box art links are working again. So there is no _current_ issue. > [@BarryCarlyon](#): > > Seems there may have been a temporary issue - [Game box art not being pulled from IGDB onto twitch - #2 by Xemdo](https://discuss.dev.twitch.com/t/game-box-art-not-being-pulled-from-igdb-onto-twitch/45991/2) Seems there was an issue earlier but there isn’t an issue now. There is nothing to investigate as it’s already solved (also note I am not Twitch Staff just another third party developer, so I can’t investigate more than test the issue myself and there doesn’t appear to be an issue at the moment) ---
**Author:** ![mkdr](https://d3ovvz0v2ajtpu.cloudfront.net/user_avatar/discuss.dev.twitch.com/mkdr/32/7329_2.png) [@mkdr](https://discuss.dev.twitch.com/u/mkdr)\ **Post date:** [June 7, 2023, 11:36am UTC](https://discuss.dev.twitch.com/t/boxart-links-not-working-anymore/45992/7 "2023-06-07T11:36:08Z")
Yes they are working again. But I find it odd, that the timing is maybe combined with the api end date for the badges. Maybe they messed something up and also did a 404 warning window for the box arts last night. ---
**Author:** ![BarryCarlyon](https://d3ovvz0v2ajtpu.cloudfront.net/user_avatar/discuss.dev.twitch.com/barrycarlyon/32/253_2.png) [@BarryCarlyon](https://discuss.dev.twitch.com/u/BarryCarlyon)\ **Post date:** [June 7, 2023, 11:37am UTC](https://discuss.dev.twitch.com/t/boxart-links-not-working-anymore/45992/8 "2023-06-07T11:37:38Z")
Conincidence Since the perm shutdown date for badges is tomorrow. And it’s a completely unrelated system since the box art system also feeds the site, and box art ingest was also down from IGDB to Twitch. ---
**Author:** ![system](https://d2opxh93rbxzdn.cloudfront.net/original/2X/0/05909729875cce3b53e59d5561c4d23bb14948fc.png) [@system](https://discuss.dev.twitch.com/u/system)\ **Post date:** [July 7, 2023, 11:38am UTC](https://discuss.dev.twitch.com/t/boxart-links-not-working-anymore/45992/9 "2023-07-07T11:38:13Z")
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