# Can't update box art **URL:** \ **Category:** Game Development\ **Created:** [October 9, 2021, 7:14pm UTC](https://discuss.dev.twitch.com/t/cant-update-box-art/33954 "2021-10-09T19:14:07Z")\ **Posts on this page:** 14\ **Page:** 1
**Author:** ![RecombobulatorGames](https://d3ovvz0v2ajtpu.cloudfront.net/user_avatar/discuss.dev.twitch.com/recombobulatorgames/32/13895_2.png) [@RecombobulatorGames](https://discuss.dev.twitch.com/u/RecombobulatorGames)\ **Post date:** [October 9, 2021, 7:14pm UTC](https://discuss.dev.twitch.com/t/cant-update-box-art/33954/1 "2021-10-09T19:14:07Z")
I’m getting the same error many others have had while trying to update box art where it seems to time-out. I am the owner of the new game called “Space Boat” and I’d like to make this the box art: ![SpaceBoatCover](https://d2opxh93rbxzdn.cloudfront.net/original/2X/1/107429a517a3b810f9af7516cf6325d2573b1eb5.jpeg) Any help is welcomed! Thanks! ---
**Author:** ![BarryCarlyon](https://d3ovvz0v2ajtpu.cloudfront.net/user_avatar/discuss.dev.twitch.com/barrycarlyon/32/253_2.png) [@BarryCarlyon](https://discuss.dev.twitch.com/u/BarryCarlyon)\ **Post date:** [October 9, 2021, 10:56pm UTC](https://discuss.dev.twitch.com/t/cant-update-box-art/33954/2 "2021-10-09T22:56:16Z")
> [@Error Uploading Box Cover Art For My Game](https://discuss.dev.twitch.com/t/error-uploading-box-cover-art-for-my-game/33899/2): > > At this time, new boxart uploads are disabled. We will let you know when this functionality is restored. ---
**Author:** ![RecombobulatorGames](https://d3ovvz0v2ajtpu.cloudfront.net/user_avatar/discuss.dev.twitch.com/recombobulatorgames/32/13895_2.png) [@RecombobulatorGames](https://discuss.dev.twitch.com/u/RecombobulatorGames)\ **Post date:** [October 11, 2021, 4:12am UTC](https://discuss.dev.twitch.com/t/cant-update-box-art/33954/3 "2021-10-11T04:12:54Z")
Thanks Barry. I understand that you’re not staff (from other posts), but do we have a rough idea when it will work again or when someone can take care of this? Our second week on Kickstarter is about to begin and streamers are showing a gray box. It’s starting to make us look bad. ---
**Author:** ![BarryCarlyon](https://d3ovvz0v2ajtpu.cloudfront.net/user_avatar/discuss.dev.twitch.com/barrycarlyon/32/253_2.png) [@BarryCarlyon](https://discuss.dev.twitch.com/u/BarryCarlyon)\ **Post date:** [October 11, 2021, 10:44am UTC](https://discuss.dev.twitch.com/t/cant-update-box-art/33954/4 "2021-10-11T10:44:09Z")
There is no further information. All I can do is point you what staff has posted elsewhere. ---
**Author:** ![RecombobulatorGames](https://d3ovvz0v2ajtpu.cloudfront.net/user_avatar/discuss.dev.twitch.com/recombobulatorgames/32/13895_2.png) [@RecombobulatorGames](https://discuss.dev.twitch.com/u/RecombobulatorGames)\ **Post date:** [October 11, 2021, 7:23pm UTC](https://discuss.dev.twitch.com/t/cant-update-box-art/33954/5 "2021-10-11T19:23:08Z")
Thanks Barry. I appreciate it. Have you been hit by this too? ---
**Author:** ![BarryCarlyon](https://d3ovvz0v2ajtpu.cloudfront.net/user_avatar/discuss.dev.twitch.com/barrycarlyon/32/253_2.png) [@BarryCarlyon](https://discuss.dev.twitch.com/u/BarryCarlyon)\ **Post date:** [October 11, 2021, 7:24pm UTC](https://discuss.dev.twitch.com/t/cant-update-box-art/33954/6 "2021-10-11T19:24:42Z")
I’m not a game dev and don’t own any games on Twitch in order to need to upload box art. So no I have not. ---
**Author:** ![RecombobulatorGames](https://d3ovvz0v2ajtpu.cloudfront.net/user_avatar/discuss.dev.twitch.com/recombobulatorgames/32/13895_2.png) [@RecombobulatorGames](https://discuss.dev.twitch.com/u/RecombobulatorGames)\ **Post date:** [October 16, 2021, 12:03am UTC](https://discuss.dev.twitch.com/t/cant-update-box-art/33954/7 "2021-10-16T00:03:50Z")
Welp, it’s a week later and it still doesn’t work. Much sadness. ---
**Author:** ![reddotgames](https://avatars.discourse-cdn.com/v4/letter/r/278dde/32.png) [@reddotgames](https://discuss.dev.twitch.com/u/reddotgames)\ **Post date:** [October 17, 2021, 1:48pm UTC](https://discuss.dev.twitch.com/t/cant-update-box-art/33954/8 "2021-10-17T13:48:27Z")
We also have time-out when trying upload game image. Any news on that? ---
**Author:** ![BarryCarlyon](https://d3ovvz0v2ajtpu.cloudfront.net/user_avatar/discuss.dev.twitch.com/barrycarlyon/32/253_2.png) [@BarryCarlyon](https://discuss.dev.twitch.com/u/BarryCarlyon)\ **Post date:** [October 17, 2021, 1:49pm UTC](https://discuss.dev.twitch.com/t/cant-update-box-art/33954/9 "2021-10-17T13:49:35Z")
There is no update beyond what is posted on > [@Error Uploading Box Cover Art For My Game](https://discuss.dev.twitch.com/t/error-uploading-box-cover-art-for-my-game/33899/2): > > At this time, new boxart uploads are disabled. We will let you know when this functionality is restored. And given it’s a Sunday, no update expected till at least tomorrow ---
**Author:** ![reddotgames](https://avatars.discourse-cdn.com/v4/letter/r/278dde/32.png) [@reddotgames](https://discuss.dev.twitch.com/u/reddotgames)\ **Post date:** [October 17, 2021, 1:53pm UTC](https://discuss.dev.twitch.com/t/cant-update-box-art/33954/10 "2021-10-17T13:53:52Z")
OK Thanks Barry ---
**Author:** ![RecombobulatorGames](https://d3ovvz0v2ajtpu.cloudfront.net/user_avatar/discuss.dev.twitch.com/recombobulatorgames/32/13895_2.png) [@RecombobulatorGames](https://discuss.dev.twitch.com/u/RecombobulatorGames)\ **Post date:** [October 22, 2021, 6:46pm UTC](https://discuss.dev.twitch.com/t/cant-update-box-art/33954/11 "2021-10-22T18:46:21Z")
I can’t imagine being in your shoes, @BarryCarlyon . I know it’s not your fault and there’s nothing you can do, but please let the people that control this know that it has been 2 weeks since we posted about this and about 3 weeks since we’ve had the issue. That’s a long time to update box art 😧 ---
**Author:** ![RecombobulatorGames](https://d3ovvz0v2ajtpu.cloudfront.net/user_avatar/discuss.dev.twitch.com/recombobulatorgames/32/13895_2.png) [@RecombobulatorGames](https://discuss.dev.twitch.com/u/RecombobulatorGames)\ **Post date:** [October 29, 2021, 10:43pm UTC](https://discuss.dev.twitch.com/t/cant-update-box-art/33954/12 "2021-10-29T22:43:13Z")
Just thought I’d mention that a link went up on the box art changing page that allows you to email your box art. I took around 2 days for it to go through, but my box art was updated at last. Thanks @BarryCarlyon, for all your help. ---
**Author:** ![system](https://d2opxh93rbxzdn.cloudfront.net/original/2X/0/05909729875cce3b53e59d5561c4d23bb14948fc.png) [@system](https://discuss.dev.twitch.com/u/system)\ **Post date:** [November 8, 2021, 7:14pm UTC](https://discuss.dev.twitch.com/t/cant-update-box-art/33954/13 "2021-11-08T19:14:30Z")
Closed on November 8, 2021, 7:14pm UTC This topic was automatically closed after 30 days. New replies are no longer allowed. ---
**Author:** ![jbulava](https://d3ovvz0v2ajtpu.cloudfront.net/user_avatar/discuss.dev.twitch.com/jbulava/32/6777_2.png) [@jbulava](https://discuss.dev.twitch.com/u/jbulava)\ **Post date:** [November 8, 2021, 8:10pm UTC](https://discuss.dev.twitch.com/t/cant-update-box-art/33954/14 "2021-11-08T20:10:50Z")
Following up on individual posts regarding cover art uploads, we wanted to make sure everyone has seen the following announcement. As @RecombobulatorGames mentioned, there is a link in the developer console as well with instructions for requesting manual cover art upload until November 17, at which point IGDB contributions will be the source of cover art. > [@Twitch game cover art to be powered by IGDB](https://discuss.dev.twitch.com/t/twitch-game-cover-art-to-be-powered-by-igdb/34346/): > > Update (2021-11-24) The migration to power Twitch categories with IGDB cover art and migrating existing IGDB cover art to Twitch has been completed. To update a game’s image on Twitch, find it’s page on IGDB and click the “Edit” button next to the title. Then follow the [IGDB Contribution Guidelines](https://github.com/twitchtv/igdb-contribution-guidelines/wiki) to upload a new image for review. Update (2021-11-18) The migration to power Twitch categories with IGDB cover art contributions will take place next week. This post will be updated to confirm …