# Constant jumps in Viewers

**URL:** <https://discuss.dev.twitch.com/t/constant-jumps-in-viewers/8504>\
**Category:** API\
**Created:** [December 12, 2016, 1:52pm UTC](https://discuss.dev.twitch.com/t/constant-jumps-in-viewers/8504 "2016-12-12T13:52:31Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![jp\_smartself](https://d3ovvz0v2ajtpu.cloudfront.net/user_avatar/discuss.dev.twitch.com/jp_smartself/32/2296_2.png) [@jp\_smartself](https://discuss.dev.twitch.com/u/jp_smartself)\
**Post date:** [December 12, 2016, 1:52pm UTC](https://discuss.dev.twitch.com/t/constant-jumps-in-viewers/8504/1 "2016-12-12T13:52:31Z")

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Hey guys,

since I started to track the viewers of some streams that interested me, some of them have quite constant jumps in viewers (like 150 every 2 minutes up and down). Did anyone of you saw a behaviour like this? Is there a known API problem that could cause it?

Thanks for sharing your thoughts,  
JP

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**Author:** ![Ribesg](https://d3ovvz0v2ajtpu.cloudfront.net/user_avatar/discuss.dev.twitch.com/ribesg/32/1365_2.png) [@Ribesg](https://discuss.dev.twitch.com/u/Ribesg)\
**Post date:** [December 12, 2016, 4:15pm UTC](https://discuss.dev.twitch.com/t/constant-jumps-in-viewers/8504/2 "2016-12-12T16:15:18Z")

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Note that when you retrieve the amount of viewers of a stream from the Twitch API, it’s not live (at all). It’s a cached value updated every few minutes. I sometimes received the exact same value from the API for more than 5 minutes before it got updated.

It’s not a jump, it’s just that the value just got updated.

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**Author:** ![jp\_smartself](https://d3ovvz0v2ajtpu.cloudfront.net/user_avatar/discuss.dev.twitch.com/jp_smartself/32/2296_2.png) [@jp\_smartself](https://discuss.dev.twitch.com/u/jp_smartself)\
**Post date:** [December 13, 2016, 8:00am UTC](https://discuss.dev.twitch.com/t/constant-jumps-in-viewers/8504/3 "2016-12-13T08:00:10Z")

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Hey Ribesg,

I guess that is defenietly a point to mention here. Although I think that does not  
explain why tracking a stream every 5 minutes, the viewers go like this:

470, 315, 467, 312, 465, 467, 310, 470 and so on.

Did you experienced any behaviour like this in your trackings?

Greets,  
Jens

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**Author:** ![flgr](https://d3ovvz0v2ajtpu.cloudfront.net/user_avatar/discuss.dev.twitch.com/flgr/32/2294_2.png) [@flgr](https://discuss.dev.twitch.com/u/flgr)\
**Post date:** [December 13, 2016, 2:45pm UTC](https://discuss.dev.twitch.com/t/constant-jumps-in-viewers/8504/4 "2016-12-13T14:45:50Z")

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Hey jp\_smartself,

we are aware of one issue that might be causing this that we plan to fix in January. Can you ping me personally at [flgr@twitch.tv](mailto:flgr@twitch.tv) if you still see the issue after end of January?

Thank you very much and sorry for the delay here.

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**Author:** ![jp\_smartself](https://d3ovvz0v2ajtpu.cloudfront.net/user_avatar/discuss.dev.twitch.com/jp_smartself/32/2296_2.png) [@jp\_smartself](https://discuss.dev.twitch.com/u/jp_smartself)\
**Post date:** [December 13, 2016, 4:25pm UTC](https://discuss.dev.twitch.com/t/constant-jumps-in-viewers/8504/5 "2016-12-13T16:25:31Z")

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Hey flgr,

January is absolutely acceptable since christmas time is just about to start. Thanks for your help and support, I will contact you if necessary.

Greets,  
Jens

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**Author:** ![system](https://d2opxh93rbxzdn.cloudfront.net/original/2X/0/05909729875cce3b53e59d5561c4d23bb14948fc.png) [@system](https://discuss.dev.twitch.com/u/system)\
**Post date:** [January 12, 2017, 4:25pm UTC](https://discuss.dev.twitch.com/t/constant-jumps-in-viewers/8504/6 "2017-01-12T16:25:36Z")

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