Extension in Pending Action since July 21 — no reviewer response to emails

I submitted my Extension on July 12. On July 21 the review team responded that it violated a policy — one that doesn’t actually apply to what the Extension does. I replied to that email the same day, July 21, explaining this and asking what specific change was needed. I followed up again on August 4. I haven’t had any response to either message.

It’s sitting in Pending Action on my side, so it can’t move without input from the review team. I’m ready to make whatever change they need — I just need a reviewer to respond so I know what to target rather than resubmitting on a guess.

Is there a way to get a review email answered, or should I requeue with a change to get a fresh reviewer?

Thanks.

Hi,

Can you email developers@twitch.tv with this question, and also include your Extension’s name and Client ID?

Thank you!