# Help with Twitch Prime

**URL:** <https://discuss.dev.twitch.com/t/help-with-twitch-prime/7691>\
**Category:** Help / Off-topic\
**Created:** [October 4, 2016, 12:37pm UTC](https://discuss.dev.twitch.com/t/help-with-twitch-prime/7691 "2016-10-04T12:37:53Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Zdox](https://avatars.discourse-cdn.com/v4/letter/z/439d5e/32.png) [@Zdox](https://discuss.dev.twitch.com/u/Zdox)\
**Post date:** [October 4, 2016, 12:37pm UTC](https://discuss.dev.twitch.com/t/help-with-twitch-prime/7691/1 "2016-10-04T12:37:53Z")

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I have Amazon Prime Membership but when i try to connect Twitch and Amazon banner says: “Oh no! We can’t enable Twitch Prime on your account.  
There was an error. Please try again in a moment.”  
Can you help me with this problem?

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**Author:** ![Hajaku](https://d3ovvz0v2ajtpu.cloudfront.net/user_avatar/discuss.dev.twitch.com/hajaku/32/2021_2.png) [@Hajaku](https://discuss.dev.twitch.com/u/Hajaku)\
**Post date:** [October 4, 2016, 12:42pm UTC](https://discuss.dev.twitch.com/t/help-with-twitch-prime/7691/2 "2016-10-04T12:42:07Z")

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This is a developer forum. For problems with your account contact amazon support: [www.amazon.com/help](http://www.amazon.com/help) or Twitch support: [link.twitch.tv/help](http://link.twitch.tv/help)

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**Author:** ![system](https://d2opxh93rbxzdn.cloudfront.net/original/2X/0/05909729875cce3b53e59d5561c4d23bb14948fc.png) [@system](https://discuss.dev.twitch.com/u/system)\
**Post date:** [October 14, 2016, 12:42pm UTC](https://discuss.dev.twitch.com/t/help-with-twitch-prime/7691/3 "2016-10-14T12:42:10Z")

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