# I cant log in what is this

**URL:** <https://discuss.dev.twitch.com/t/i-cant-log-in-what-is-this/9199>\
**Category:** API\
**Created:** [February 8, 2017, 7:00pm UTC](https://discuss.dev.twitch.com/t/i-cant-log-in-what-is-this/9199 "2017-02-08T19:00:57Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Jigg](https://avatars.discourse-cdn.com/v4/letter/j/c77e96/32.png) [@Jigg](https://discuss.dev.twitch.com/u/Jigg)\
**Post date:** [February 8, 2017, 7:00pm UTC](https://discuss.dev.twitch.com/t/i-cant-log-in-what-is-this/9199/1 "2017-02-08T19:00:57Z")

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I tried to log in to my twitch account only to see this message:

“Oops! An unexpected error has occured. Please try again”  
or  
“Incorrect Username or Password”  
please help me

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<div class="post-metadata">

**Author:** ![DallasNChains](https://d3ovvz0v2ajtpu.cloudfront.net/user_avatar/discuss.dev.twitch.com/dallasnchains/32/1608_2.png) [@DallasNChains](https://discuss.dev.twitch.com/u/DallasNChains)\
**Post date:** [February 8, 2017, 7:02pm UTC](https://discuss.dev.twitch.com/t/i-cant-log-in-what-is-this/9199/2 "2017-02-08T19:02:10Z")

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FYI, this forum is for third party developer support. For site support, please use [https://help.twitch.tv](https://help.twitch.tv). There is an ongoing issue with the site: [https://twitter.com/TwitchSupport/status/829398715500810252](https://twitter.com/TwitchSupport/status/829398715500810252)

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<div class="post-metadata">

**Author:** ![DallasNChains](https://d3ovvz0v2ajtpu.cloudfront.net/user_avatar/discuss.dev.twitch.com/dallasnchains/32/1608_2.png) [@DallasNChains](https://discuss.dev.twitch.com/u/DallasNChains)\
**Post date:** [February 8, 2017, 7:02pm UTC](https://discuss.dev.twitch.com/t/i-cant-log-in-what-is-this/9199/3 "2017-02-08T19:02:13Z")

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Closed on February 8, 2017, 7:02pm UTC