# No password reset E-Mail **URL:** \ **Category:** Chat and IRC\ **Created:** [April 1, 2020, 4:12am UTC](https://discuss.dev.twitch.com/t/no-password-reset-e-mail/24710 "2020-04-01T04:12:19Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![Paolo2014](https://d3ovvz0v2ajtpu.cloudfront.net/user_avatar/discuss.dev.twitch.com/paolo2014/32/8231_2.png) [@Paolo2014](https://discuss.dev.twitch.com/u/Paolo2014)\ **Post date:** [April 1, 2020, 4:12am UTC](https://discuss.dev.twitch.com/t/no-password-reset-e-mail/24710/1 "2020-04-01T04:12:19Z")
Hello, so i wanted to just normaly log back in my Twitch Account after like 2 months or something, my password wasnt working and if i clicked on the reset password thing, I typed my Email and my Username and everything worked but i dont got an Email and this for the past 2 months or something. I even wrote 2 Tickets to the Twitch-Support but they would just make the case “solved” and dont give me an answer. I hope someone can help my with this garbage problem. Thanks ---
**Author:** ![BarryCarlyon](https://d3ovvz0v2ajtpu.cloudfront.net/user_avatar/discuss.dev.twitch.com/barrycarlyon/32/253_2.png) [@BarryCarlyon](https://discuss.dev.twitch.com/u/BarryCarlyon)\ **Post date:** [April 1, 2020, 9:17am UTC](https://discuss.dev.twitch.com/t/no-password-reset-e-mail/24710/2 "2020-04-01T09:17:04Z")
I’m sorry, this is the third party developers forums, we cannot help with first party issues, such as password resets. For further help [https://help.twitch.tv/](https://help.twitch.tv/) ---
**Author:** ![BarryCarlyon](https://d3ovvz0v2ajtpu.cloudfront.net/user_avatar/discuss.dev.twitch.com/barrycarlyon/32/253_2.png) [@BarryCarlyon](https://discuss.dev.twitch.com/u/BarryCarlyon)\ **Post date:** [April 1, 2020, 9:17am UTC](https://discuss.dev.twitch.com/t/no-password-reset-e-mail/24710/3 "2020-04-01T09:17:07Z")