# Stream key failed to retrieve

**URL:** <https://discuss.dev.twitch.com/t/stream-key-failed-to-retrieve/13557>\
**Category:** API\
**Created:** [January 7, 2018, 9:10pm UTC](https://discuss.dev.twitch.com/t/stream-key-failed-to-retrieve/13557 "2018-01-07T21:10:16Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![lethaltaco](https://avatars.discourse-cdn.com/v4/letter/l/8edcca/32.png) [@lethaltaco](https://discuss.dev.twitch.com/u/lethaltaco)\
**Post date:** [January 7, 2018, 9:10pm UTC](https://discuss.dev.twitch.com/t/stream-key-failed-to-retrieve/13557/1 "2018-01-07T21:10:16Z")

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missed the twit but feel free to use this post of you are still having problems.  
Please see - [https://twitter.com/TwitchSupport/status/95010983611248230](https://twitter.com/TwitchSupport/status/95010983611248230)

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**Author:** ![Veronica\_Gaimes](https://avatars.discourse-cdn.com/v4/letter/v/ecd19e/32.png) [@Veronica\_Gaimes](https://discuss.dev.twitch.com/u/Veronica_Gaimes)\
**Post date:** [January 7, 2018, 9:37pm UTC](https://discuss.dev.twitch.com/t/stream-key-failed-to-retrieve/13557/2 "2018-01-07T21:37:56Z")

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i am having troubles. i use obs and the stream key i currently have isn’t working. and it’s telling me it can’t retrieve a new stream key.

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**Author:** ![3ventic](https://d3ovvz0v2ajtpu.cloudfront.net/user_avatar/discuss.dev.twitch.com/3ventic/32/298_2.png) [@3ventic](https://discuss.dev.twitch.com/u/3ventic)\
**Post date:** [January 7, 2018, 10:57pm UTC](https://discuss.dev.twitch.com/t/stream-key-failed-to-retrieve/13557/3 "2018-01-07T22:57:44Z")

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Support is at [https://help.twitch.tv](https://help.twitch.tv)

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**Author:** ![Hannah\_Hitch](https://avatars.discourse-cdn.com/v4/letter/h/cab0a1/32.png) [@Hannah\_Hitch](https://discuss.dev.twitch.com/u/Hannah_Hitch)\
**Post date:** [January 15, 2018, 8:43pm UTC](https://discuss.dev.twitch.com/t/stream-key-failed-to-retrieve/13557/4 "2018-01-15T20:43:29Z")

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i have the same thing and my friend aswell

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**Author:** ![Leblondm](https://avatars.discourse-cdn.com/v4/letter/l/dec6dc/32.png) [@Leblondm](https://discuss.dev.twitch.com/u/Leblondm)\
**Post date:** [January 15, 2018, 8:43pm UTC](https://discuss.dev.twitch.com/t/stream-key-failed-to-retrieve/13557/5 "2018-01-15T20:43:34Z")

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I’m having the same issue !

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**Author:** ![lethaltaco](https://avatars.discourse-cdn.com/v4/letter/l/8edcca/32.png) [@lethaltaco](https://discuss.dev.twitch.com/u/lethaltaco)\
**Post date:** [January 15, 2018, 8:43pm UTC](https://discuss.dev.twitch.com/t/stream-key-failed-to-retrieve/13557/6 "2018-01-15T20:43:35Z")

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> <https://twitter.com/TwitchSupport/status/950109836112482304>

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**Author:** ![system](https://d2opxh93rbxzdn.cloudfront.net/original/2X/0/05909729875cce3b53e59d5561c4d23bb14948fc.png) [@system](https://discuss.dev.twitch.com/u/system)\
**Post date:** [February 14, 2018, 8:43pm UTC](https://discuss.dev.twitch.com/t/stream-key-failed-to-retrieve/13557/7 "2018-02-14T20:43:46Z")

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