# Whispers limit - Not using a bot - Can't send more whispers **URL:** \ **Category:** Chat and IRC\ **Created:** [January 28, 2018, 11:21am UTC](https://discuss.dev.twitch.com/t/whispers-limit-not-using-a-bot-cant-send-more-whispers/13975 "2018-01-28T11:21:06Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![Hcor3](https://avatars.discourse-cdn.com/v4/letter/h/f1d935/32.png) [@Hcor3](https://discuss.dev.twitch.com/u/Hcor3)\ **Post date:** [January 28, 2018, 11:21am UTC](https://discuss.dev.twitch.com/t/whispers-limit-not-using-a-bot-cant-send-more-whispers/13975/1 "2018-01-28T11:21:06Z")
Hi all, I have manually sent 40 whispers to as many streamers in 2 hours about 18 hours ago and now I can’t send more and I can’t even answer to those who replied to me. I wish I had received a warning or an alert! Have I been shadowbanned or is just a temporary block? Thank you, any help would be greatly appreciated. ---
**Author:** ![BarryCarlyon](https://d3ovvz0v2ajtpu.cloudfront.net/user_avatar/discuss.dev.twitch.com/barrycarlyon/32/253_2.png) [@BarryCarlyon](https://discuss.dev.twitch.com/u/BarryCarlyon)\ **Post date:** [January 28, 2018, 1:08pm UTC](https://discuss.dev.twitch.com/t/whispers-limit-not-using-a-bot-cant-send-more-whispers/13975/2 "2018-01-28T13:08:34Z")
> [@Hcor3](#): > > I have manually sent 40 whispers to as many streamers in 2 hours To streamers? Inb4 they ALL flagged you for spam… ---
**Author:** ![3ventic](https://d3ovvz0v2ajtpu.cloudfront.net/user_avatar/discuss.dev.twitch.com/3ventic/32/298_2.png) [@3ventic](https://discuss.dev.twitch.com/u/3ventic)\ **Post date:** [January 28, 2018, 1:13pm UTC](https://discuss.dev.twitch.com/t/whispers-limit-not-using-a-bot-cant-send-more-whispers/13975/3 "2018-01-28T13:13:21Z")
Chat and whisper limits are documented [here](https://dev.twitch.tv/docs/irc#irc-command-and-message-limits). ---
**Author:** ![swiftyspiffy](https://d3ovvz0v2ajtpu.cloudfront.net/user_avatar/discuss.dev.twitch.com/swiftyspiffy/32/1279_2.png) [@swiftyspiffy](https://discuss.dev.twitch.com/u/swiftyspiffy)\ **Post date:** [January 28, 2018, 2:17pm UTC](https://discuss.dev.twitch.com/t/whispers-limit-not-using-a-bot-cant-send-more-whispers/13975/4 "2018-01-28T14:17:37Z")
Going forward, you should generally avoid mass sending whispers like that to any users (and especially streamers). It’s pretty frowned upon. ---
**Author:** ![Hcor3](https://avatars.discourse-cdn.com/v4/letter/h/f1d935/32.png) [@Hcor3](https://discuss.dev.twitch.com/u/Hcor3)\ **Post date:** [January 28, 2018, 2:28pm UTC](https://discuss.dev.twitch.com/t/whispers-limit-not-using-a-bot-cant-send-more-whispers/13975/5 "2018-01-28T14:28:45Z")
And what can I do in this case? Do I have to delete the account and re-create it? ---
**Author:** ![BarryCarlyon](https://d3ovvz0v2ajtpu.cloudfront.net/user_avatar/discuss.dev.twitch.com/barrycarlyon/32/253_2.png) [@BarryCarlyon](https://discuss.dev.twitch.com/u/BarryCarlyon)\ **Post date:** [January 28, 2018, 2:30pm UTC](https://discuss.dev.twitch.com/t/whispers-limit-not-using-a-bot-cant-send-more-whispers/13975/6 "2018-01-28T14:30:06Z")
> [@Hcor3](#): > > Do I have to delete the account and re-create it? That would be ban evasion… If you have been banned. > [@Hcor3](#): > > I have manually sent 40 whispers to as many streamers in 2 hours If you are trying to contact streamers, most publish a business email for such enquiries ---
**Author:** ![Hcor3](https://avatars.discourse-cdn.com/v4/letter/h/f1d935/32.png) [@Hcor3](https://discuss.dev.twitch.com/u/Hcor3)\ **Post date:** [January 28, 2018, 2:32pm UTC](https://discuss.dev.twitch.com/t/whispers-limit-not-using-a-bot-cant-send-more-whispers/13975/7 "2018-01-28T14:32:45Z")
Thank you very much! According to the document the limit in my case (Users, not bots) is: - 3 per second, up to 100 per minute - 40 accounts per day - 160 recipients per day I sent the same message to 40 different accounts and it took me 2 hours, so I guess the limit of 40 accounts per day should apply and lock me out for 30 minutes. Why am I still locked out after nearly 21 hours? 😕 ---
**Author:** ![BarryCarlyon](https://d3ovvz0v2ajtpu.cloudfront.net/user_avatar/discuss.dev.twitch.com/barrycarlyon/32/253_2.png) [@BarryCarlyon](https://discuss.dev.twitch.com/u/BarryCarlyon)\ **Post date:** [January 28, 2018, 2:34pm UTC](https://discuss.dev.twitch.com/t/whispers-limit-not-using-a-bot-cant-send-more-whispers/13975/8 "2018-01-28T14:34:19Z")
> [@Hcor3](#): > > Why am I still locked out after nearly 21 hours? I imagine everyone marked you for spam. And everyone thinks you are a spam bot. Further more doesn’t help if the message you sent to all 40 were basically the same. Whispers are not a good route to contact streamers ---
**Author:** ![Hcor3](https://avatars.discourse-cdn.com/v4/letter/h/f1d935/32.png) [@Hcor3](https://discuss.dev.twitch.com/u/Hcor3)\ **Post date:** [January 28, 2018, 2:34pm UTC](https://discuss.dev.twitch.com/t/whispers-limit-not-using-a-bot-cant-send-more-whispers/13975/9 "2018-01-28T14:34:39Z")
Unfortunately most of them don’t have business emails or twitter of links to FB or Discord. I really did not find another way, I may contact them in the public chat but that would be quite unelegant I think. ---
**Author:** ![BarryCarlyon](https://d3ovvz0v2ajtpu.cloudfront.net/user_avatar/discuss.dev.twitch.com/barrycarlyon/32/253_2.png) [@BarryCarlyon](https://discuss.dev.twitch.com/u/BarryCarlyon)\ **Post date:** [January 28, 2018, 2:35pm UTC](https://discuss.dev.twitch.com/t/whispers-limit-not-using-a-bot-cant-send-more-whispers/13975/10 "2018-01-28T14:35:10Z")
> [@Hcor3](#): > > I may contact them in the public chat but that would be quite unelegant I think. Ask in chat “hey I wish to contact you privately about a business thing”. A moderator will direct you to the relevant information ---
**Author:** ![Dist](https://d3ovvz0v2ajtpu.cloudfront.net/user_avatar/discuss.dev.twitch.com/dist/32/7192_2.png) [@Dist](https://discuss.dev.twitch.com/u/Dist)\ **Post date:** [January 28, 2018, 2:36pm UTC](https://discuss.dev.twitch.com/t/whispers-limit-not-using-a-bot-cant-send-more-whispers/13975/11 "2018-01-28T14:36:46Z")
If they don’t have a specified method of contact, maybe they don’t want to be contacted randomly? Unsolicited whispers is fast way to put the person off of whatever you’re trying to contact them about, and if you’re mass whispering many streamers that’s a sure fire way to earn yourself a bad reputation. ---
**Author:** ![Hcor3](https://avatars.discourse-cdn.com/v4/letter/h/f1d935/32.png) [@Hcor3](https://discuss.dev.twitch.com/u/Hcor3)\ **Post date:** [January 28, 2018, 2:37pm UTC](https://discuss.dev.twitch.com/t/whispers-limit-not-using-a-bot-cant-send-more-whispers/13975/12 "2018-01-28T14:37:47Z")
Yes I agree, but do you know another way for developers beside whispers to contact streamers who don’t have an email for business, a Twitter account, a FB or VK account or a Discord server? I won’t make that mistake again in the future! ---
**Author:** ![BarryCarlyon](https://d3ovvz0v2ajtpu.cloudfront.net/user_avatar/discuss.dev.twitch.com/barrycarlyon/32/253_2.png) [@BarryCarlyon](https://discuss.dev.twitch.com/u/BarryCarlyon)\ **Post date:** [January 28, 2018, 2:38pm UTC](https://discuss.dev.twitch.com/t/whispers-limit-not-using-a-bot-cant-send-more-whispers/13975/13 "2018-01-28T14:38:16Z")
> [@BarryCarlyon](#): > > Ask in chat “hey I wish to contact you privately about a business thing”. A moderator will direct you to the relevant information ^^ ---
**Author:** ![Hcor3](https://avatars.discourse-cdn.com/v4/letter/h/f1d935/32.png) [@Hcor3](https://discuss.dev.twitch.com/u/Hcor3)\ **Post date:** [January 28, 2018, 2:43pm UTC](https://discuss.dev.twitch.com/t/whispers-limit-not-using-a-bot-cant-send-more-whispers/13975/14 "2018-01-28T14:43:09Z")
I agree, it’s much more comfortable for streamers to ask for keys viadistribute() or another platform, the problem is that as a solo dev with two jobs it takes a lot of time to verify the legitimacy of the requests, especially if you have no way of verifying that the email is legit if it’s not listed anywhere and you can’t even send the same message to many streamers in order to check if they requested the key without being banned. ---
**Author:** ![Hcor3](https://avatars.discourse-cdn.com/v4/letter/h/f1d935/32.png) [@Hcor3](https://discuss.dev.twitch.com/u/Hcor3)\ **Post date:** [January 28, 2018, 2:43pm UTC](https://discuss.dev.twitch.com/t/whispers-limit-not-using-a-bot-cant-send-more-whispers/13975/15 "2018-01-28T14:43:42Z")
Thank you, that is a good point! But they have to be live to read the chat, or can they read it when they go live again? :))) ---
**Author:** ![swiftyspiffy](https://d3ovvz0v2ajtpu.cloudfront.net/user_avatar/discuss.dev.twitch.com/swiftyspiffy/32/1279_2.png) [@swiftyspiffy](https://discuss.dev.twitch.com/u/swiftyspiffy)\ **Post date:** [January 28, 2018, 3:07pm UTC](https://discuss.dev.twitch.com/t/whispers-limit-not-using-a-bot-cant-send-more-whispers/13975/16 "2018-01-28T15:07:24Z")
Probably. You can also try sending streamers/users a message here: [https://www.twitch.tv/message/compose](https://www.twitch.tv/message/compose) But, be careful about spamming that as well, you’ll probably get flagged. You should always resort to a business email, you can probably find on their profile. ---
**Author:** ![Hcor3](https://avatars.discourse-cdn.com/v4/letter/h/f1d935/32.png) [@Hcor3](https://discuss.dev.twitch.com/u/Hcor3)\ **Post date:** [January 28, 2018, 3:17pm UTC](https://discuss.dev.twitch.com/t/whispers-limit-not-using-a-bot-cant-send-more-whispers/13975/17 "2018-01-28T15:17:47Z")
Thanks for that link, I did not know about that 🙂 On YouTube much more content creators list their email on their profile than on Twitch, at least you can verify more easily if the requests for keys are legit. ---
**Author:** ![3ventic](https://d3ovvz0v2ajtpu.cloudfront.net/user_avatar/discuss.dev.twitch.com/3ventic/32/298_2.png) [@3ventic](https://discuss.dev.twitch.com/u/3ventic)\ **Post date:** [January 28, 2018, 3:33pm UTC](https://discuss.dev.twitch.com/t/whispers-limit-not-using-a-bot-cant-send-more-whispers/13975/18 "2018-01-28T15:33:13Z")
The limit is 40 per _day_. The 30-minute lock out only applies to normal chat messages. ---
**Author:** ![Hcor3](https://avatars.discourse-cdn.com/v4/letter/h/f1d935/32.png) [@Hcor3](https://discuss.dev.twitch.com/u/Hcor3)\ **Post date:** [January 28, 2018, 3:56pm UTC](https://discuss.dev.twitch.com/t/whispers-limit-not-using-a-bot-cant-send-more-whispers/13975/20 "2018-01-28T15:56:49Z")
Ok 🙂 Thanks for clarifying that point! ---
**Author:** ![system](https://d2opxh93rbxzdn.cloudfront.net/original/2X/0/05909729875cce3b53e59d5561c4d23bb14948fc.png) [@system](https://discuss.dev.twitch.com/u/system)\ **Post date:** [February 27, 2018, 3:56pm UTC](https://discuss.dev.twitch.com/t/whispers-limit-not-using-a-bot-cant-send-more-whispers/13975/21 "2018-02-27T15:56:59Z")
Closed on February 27, 2018, 3:56pm UTC This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.