Can't submit new version for review - "Missing Required Information"

I’m trying to submit a new version of our extension for review.
Already did this 20+ times, but this time when I do I get:

Missing Required Information
You are missing some required information. Please go back to Local Test and fill the fields in Version Details marked with *.`

Screenshot:

It goes without saying, there are no visible empty fields marked with *, and I submitted this extension 20+ times before without problems with the same info

Check for

  • privacy policy
  • EULA

Should be optional, but iot’s wise to have a privacy policy

Check for all Image Assets having an image

Sometimes they don’t clone right between versions

@BarryCarlyon is right, the error says check the fields in the “Version Details” tab, the key point to make is you’re in the wrong place compared to your screenshot.

Thanks for your prompt reply

The screenshot was to show the error popup.
Here are three screenshot showing all parameters in the Version Details tab:

Okay, this may be a long shot, got back to “local test” not “hosted test”, when you are in Local Test, re-upload your images. Then again make sure you have filled all fields.

There was an issue in the past that you could upload when in hosted test which would not “work” when it came to submission. Just make sure you are in Local Test before doing this.

Also check that everything is correct in asset hosting.

In case you have enabled a view and not given a HTML file to load or something

1 Like

They all look fine :frowning:

Tried that, re-uploaded all images and checked all fields again, still not working.

Hi Francesco,

I am experiencing a similar problem: same error message on submission, like you I have no outstanding empty field, even tos and privacy are filled, and I have re-uploaded images for good measure, with no luck.

Did you manage to get it working ?

You necroed a thread thats 6 months old. A new thread would have been preferred.

Please logout out the dashboard and back in and retry

Sorry about that, it seemed to me if Francesco had not replied he might have found the solution and could share.

I have tried logging in and out of the dashboard, with no change
I have tried removing all information and them filling back in
I have tried creating a new version from scratch -not from cloning the last one- and filling in all fields (I also installed and ran this new version on my channel as is required)

Try also in incognito mode (ie all browser extensions disabled)

Sorry for the delay, I missed your reply,

Incognito did not help,
I also tried in Firefox with same message,
I also made sure all my images are the correct spec and set them again

I’ve got the same issue

“Missing Required Information: You are missing some required information. Please go back to Local Test and fill the fields in Version Details marked with *.”

All fields in Version Details marked with * are filled in.
Even fields without * are filled in.
Summary and Viewer Summary are well under the 140 character max
The Description field is well under the 1040 character max
General Category is filled.
There are no more than 15 categories entered.
Even the EULA and Privacy Policy URLs are filled in (tried both with and without)
Also re-uploaded all images and saved all changes multiple times in both sections.

Beyond the Version Details tab, all the fields in all other tabs are filled appropriately.
Even re-uploaded the assets files.
Moved to hosted and tested. The extension works fine.

Nonetheless, “Submit for Review” results in the “Missing Required Information” error.

I imagine there’s a quirky detail somewhere I’m overlooking.

Do you have a version of this extension, also in review, or in pending release?

1 Like

BarryCarlyon Do you have a version of this extension, also in review, or in pending release?

Yep. I think you nailed it.

Correction: You nailed it.