Empty offline_image_url

offline_image_url seems to be empty, when it should not be.

GET https://api.twitch.tv/helix/users?login=twitchdev:

    "data": [
            "id": "141981764",
            "login": "twitchdev",
            "display_name": "twitchdev",
            "type": "",
            "broadcaster_type": "partner",
            "description": "",
            "profile_image_url": "https://static-cdn.jtvnw.net/jtv_user_pictures/twitchdev-profile_image-d2f9d60c77c1505a-300x300.png",
            "offline_image_url": "",
            "view_count": 775892

And at the same moment, we can see the offline image in player:

Is something broken or it’s somehow my fault?

The website itself still uses the v3 Kraken endpoint.


	"mature": false,
	"status": "Twitch Developers Live",
	"broadcaster_language": "en",
	"display_name": "twitchdev",
	"game": "Creative",
	"language": "en",
	"_id": 141981764,
	"name": "twitchdev",
	"created_at": "2016-12-14T20:32:28Z",
	"updated_at": "2018-02-19T02:36:16Z",
	"partner": true,
	"logo": "https://static-cdn.jtvnw.net/jtv_user_pictures/twitchdev-profile_image-d2f9d60c77c1505a-300x300.png",
	"video_banner": "https://static-cdn.jtvnw.net/jtv_user_pictures/twitchdev-channel_offline_image-5f54d2c2ff90aaac-1920x1080.jpeg",
	"profile_banner": "https://static-cdn.jtvnw.net/jtv_user_pictures/twitchdev-profile_banner-bd01d2c3893dbc8f-480.jpeg",
	"profile_banner_background_color": null,
	"url": "https://www.twitch.tv/twitchdev",
	"views": 776628,
	"followers": 4071,
	"delay": null,
	"banner": null,
	"background": null,
	"_links": { ... }

I mean, yes, it could. But why it is now empty in Helix? :thinking:

Hm, this is interesting. I’ll take a look. Thanks for letting us know! We appreciate your patience :slight_smile:

Hey everyone, sorry for the inconvenience! Offline image URLs should be working properly now :slight_smile:

1 Like

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.