Issues with banning

I am currently trying to ban someone and for some reason every time I click their name it doesn’t show the options to ban ignore or anything. Everyone in my chat is that way. Is there any solution for this or not at all?

This is a forum for third party developers that build integrations into Twitch. If you’re having chat issues on the website, you should contact @TwitchSupport on Twitter or the Twitch Support website.

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