Loosing chat capabilities after making extension live

spring_twitch_dev · December 5, 2023, 3:10pm

Hi, we have a extension with chat capabilities that while in developing status (Local and Hosted Test statuses) was working fine.
Once approved and released, as a user using the extension I can not toggle the “This extension can send messages to my chat” button.
I checked on the extension page and the “Yes, I would like my extension to enable chat capabilities.” is toggled on.
Any help would be greatly appreciated.

BarryCarlyon · December 5, 2023, 3:11pm

The streamer had the test version of the extension installed and you switched that version live.
Reinstall the extension completely to the target channel

github.com/twitchdev/issues

Permissions _just don't work_ if a newly release if the test version was installed

opened 12:08AM - 27 Mar 21 UTC

BarryCarlyon

product: extensions ticketed

**Brief description** Capability permissions "die" on a newly released extens…ion (no prior versions) if that channel had the test version installed **How to reproduce** If you are building an extension. During the building you may get the test version of the extension installed to an affliate or partner channel. Then when you get your extension reviewed and release it, it being the first ever version. Said affiliate/partner will now have the released version. However, in some cases one or more of the permissions for subs/chat send/bits enabled capabilities become broken and forced off. The afiliate/partner cannot use the manage permissions UI to toggle the permission on. Generally the only fix for the issue is to completely uninstall the extension and reinstall it. **Expected behavior** Permissions not to asplode **Additional context or questions** I have observed it myself. With "chat" often not working for no reason, until extension reinstall Most recently in Discord at https://discord.com/channels/504015559252377601/523676096277905419/825077875547176986 we are yet to resolve this instance of this bug. And it does periodically popup in Discord as a issue people have and a reinstall resolves

spring_twitch_dev · December 5, 2023, 3:19pm

Thanks a lot @BarryCarlyon ! That worked!

system · January 4, 2024, 3:20pm

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