New to streaming, can't use chat!

Hello! I started streaming regularly a week ago, and every time I am not able to see other players chatting unless they are on my friends list. I have had my laptop open during streaming, the android app, and so on. The only way I can see chat is if I enable the chat overlay in PS4, or select “Show comments”. I was wondering what I’m missing here?

I would suggest for these questions. This forum is for third party developer support.

Oh sorry, thank you!

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