Please Help. Can't chat with certain streamers

Quite frankly I’ve been searching for days to find an answer but can’t. I’m using PS4 twitch app to watch streams and a few times I’ve followed someone on PC I can’t chat with them through the PS4 twitch app. Most streams have somehow corrected itself but there is 1 streamer who I still cannot chat with through the PS4. I’ve unfollowed and refollowed. Unlinked PS4. Uninstalled twitch. Nothing works. Any ideas? I should mention I have no issues chatting using twitch app for android

Wrong forums buddy.