Receiving Drops - problems

Hi there,

Recently we’ve received a lot of support ticket as our players were watching broadcasts of Twitch Drops connected games (Forge of Gods and Mighty Party) and had no rewards. We’ve checked the info about the time they spent for watching and there is no data about their recent activity.

We guess that new extra conditions have been introduced. For example, you can’t receive the rewards if the stream is on a collapsed tab etc.
Can you please provide any info related to the item?

Thanks in advance!

It could be related to muted streams in background tabs getting paused.

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