SOLVED - Bits not working in LIVE extension after release

Hey all, we have just released an extension after review and switched our products from In Development - Yes to No the extension expands the component but does not prompt to confirm purchase.

This is the error we see in console. I can provide more details from it if necessary.

One or more GraphQL errors were detected on request 01GVETKNH2PH3NZ9H6QZ8JEWC9. IsEligible: service error

I have read a few other posts and saw similar issue with streamers/users on the allowlist having issues. I only have my allowlist users to communicate with and they are reporting that they do not even see the bits from the products array populating in the extension. Iā€™m at a bit of a loss and was hoping somebody could point me in the right direction.

Thank you for your time!

Thanks to WLG3R on the TwitchDev discord we have found that any channels that had the extension installed for testing require the extension to be uninstalled and reinstalled in order to work properly. This is a known bug.

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For the record this is filed as 359