Redeem message not going through

[molegato]

Hello, I’m working on an app that reads redeem messages. However, the CustomRewardEvent.UserInput parameter is always empty.

In this older topic, the “solution” is saying it’s a known issue. That’s obviously not a solution, though! Are there any workarounds? Is this being worked on?

Unity Redeem not sending message info

I’m working on a unity app that takes the channel point redeems and adds them onto a wheel and what not. However, everytime it sends a reward, it send the username and what reward it was but not the message information for some reason? Like, it’s always empty. The “If(message == “”)” code is my temporary manual download of the message that sometimes messes up. Here is my code: [original code]

Thanks!

[BarryCarlyon]

@molegato

Hello, I’m working on an app that reads redeem messages. However, the CustomRewardEvent.UserInput parameter is always empty.

To confirm you are referring to the Game Engine Plugin for the Unity SDK?

If so thats a known issue awaiting a fix in the Game Engine Plugin itself

[molegato]

Yes exactly, sorry I didn’t mention that.

Is there any way to track the status of the issue so I can update the SDK when it’s fixed?

[BarryCarlyon]

Probably on github - Issues · twitchdev/issues · GitHub

Ironically looks like it’s not there as an issue but it is a known issue (was discussed in the developer discord)

[molegato]

Thanks! I hope it’s tackled soon! If it’s not in the github I fear it’s not a priority issue.

Thank you for the quick responses!