IRC: ETIMEDOUT (Connection timed out) for a few users

API
1

Hi

One of my user mentioned that chat doesn’t works for him in my app. Looking at his logs:

Non-fatal Exception: java.net.ConnectException 
failed to connect to irc.chat.twitch.tv/34.217.198.238 (port 6667) from /:: (port 49676): connect failed: ETIMEDOUT (Connection timed out)
failed to connect to irc.chat.twitch.tv/100.20.159.232 (port 6667) from /:: (port 59810): connect failed: ETIMEDOUT (Connection timed out)
failed to connect to irc.chat.twitch.tv/100.20.159.232 (port 6667) from /:: (port 59688): connect failed: ETIMEDOUT (Connection timed out)
failed to connect to irc.chat.twitch.tv/44.226.36.141 (port 6667) from /:: (port 56250): connect failed: ETIMEDOUT (Connection timed out)

According to him, he is not behind firewall or anything that could possibly interfere. Unfortunately he doesn’t have VPN, so we can’t test if this issue is related to his location or not.

Any idea what this could be, or what can i do about it?

2

His ISP is potentially blocking 6667 as thats the IRC port

So try the websocket port instead

3

That was quick. Thanks!

4

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